Repeat Prescriptions

If you have access to the internet and are comfortable using it, then the easiest and safest way for you to order your repeat medication is via your NHS account.

You can access this on a PC or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones that you need to order.

It also helps keep the amount of time it takes to rekey information into the system when we receive your request, to a minimum

Other ways of ordering your medication

If you prefer to order using a paper form you can bring either of the following to the surgery

  • fill out a repeat prescriptions request form
  • bring the paper form to the surgery, Monday to Friday from 8:30am to 6.00pm

Important: telephone ordering of prescriptions

We are unable to take repeat prescription requests over the phone, email or via our PATCHS, unless this has previously been agreed with reception staff.  This is only available to certain vulnerable patients.  In addition, ordering by email or via PATCHS might cause your order to be delayed.

Collecting your prescription

You can usually collect your prescription from you nominated pharmacy 3 to 5 working days after you have ordered it.

Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect.

You will need to choose a pharmacy from which to collect your prescription. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the NHS app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacist should be able to answer these.  They can also answer questions on medicines that you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone and make an appointment with the Practice Pharmacist on 0151 733 3224

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review.  We will be in touch when you need to come in for a review.  You may be asked to have blood tests prior to a review.  If you are being asked to have a blood test, this is for your safety, whilst taking the medicines.  Please help us to help you by having blood tests, when requested.

If you repeatedly fail to have blood tests when requested, we may have to reduce the number of days medication being issued.

What to do with old medicines

Take any old, out of date or unused medicines to the pharmacy that dispensed them or bring them in to the surgery.  Do not put it in your household bin or flush it down the toilet.

Please ensure that any used inhalers are returned to the pharmacy for appropriate disposal.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends.  You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.