Book or change an appointment
Last Updated: Wednesday, 18 December 2024Appointments
To request an appointment today or in the next 7 days:
- phone us on 0151 733 3224, Monday to Friday from 8:30am to 10:30am, and 3:00pm to 5:00pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
- complete a PATCHS online consultation
When you get in touch, we shall ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your Appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- face to face at another location
- on a video call
- by text or email
Appointments by phone, video call, by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- phone us on 0151 733 3224, Monday to Friday from 8am to 6:30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there is a specific doctor, nurse or other health professional you would prefer to respond (although this cannot be guaranteed)
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs